FAQS | Therese Tags US Dog Tags
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How do I enter in my personalization information?

1. Choose tag

2. Type in your two lines of personalization

    For example:

    "" Monnay ""
    1234 5678
3. Add to cart and proceed to checkout

How many characters can I engrave on my tag?

Two lines of 11 characters max (including spaces)

What is your current turnaround time, when will my order be shipped?

Turnaround time for all orders is 1 - 3 business days.

What is your shipping time?

USA SHIPMENTS
We offer two shipping options:
- STANDARD: 2 - 5 business days
- EXPRESS: 1 - 2 business days

In general, you should receive your order in:
- STANDARD: 3 - 8 business days (PROCESSING + SHIPPING) from your order date
- EXPRESS: 2 - 5 business days (PROCESSING + SHIPPING) from your order date

INTERNATIONAL SHIPMENTS
You should receive your order in:
8 - 24 business days (PROCESSING + SHIPPING) from your order date

International VAT / Taxes / Duties

It is the responsibility of the international customer to pay any VAT / taxes / duties that your country may impose on imports. VAT / taxes/ duties are completely separate from shipping fees you pay to have your item shipped to you. It is the sole responsibility of the receiving customer to pay any import fees and we will not be responsible for any import fees for your order.

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